Sunday, January 1, 2012

Five Steps To Video Conferencing

You have just created an exceptional SIP trunking for your business, and are saving a lot of money buying only the lines that you need to use. Now, you need to set up for Video Conferencing to enhance your company's ability to serve your customer's needs the best way possible. Well, this can be done in five easy to follow steps. The first thing that you are going to want to do is make the decision among your HR, management or IT personnel that have an express understanding of your company and understand the technology that you will be using. It will be an incredible help to your company if these same people use your video conferencing in more than just meetings, but in their day-to-day business. This will allow them to maximize their understanding of the system, as well as increase the benefits that it will reap for your business.
The second step in video conferencing requires that you have the proper bandwidth, quality and other performance related issues that are required for video conferencing. These include your scheduling tools, instructions, contacts, equipment, web portal and maintenance. With your SIP trunking devices, you are sure to have what you need for this, but it is always recommended to double check. You need to have a 2MB bandwidth to support your high definition connectivity. With the best resolutions, you can increase the likelihood that your customers will accept this technology as the best way to communicate, increasing sales and satisfaction.
Thirdly, you are going to want to promote your video conferencing system. You have to create an awareness base among your clients, both future and present, in order to encourage them to use this video conferencing. The best way to do this is to have an open invitation to a party that you will be holding, showcasing your video conferencing technology. This will increase the awareness and intrigue much more than a simple email or flyer, as well as give your clients a hands on experience of what they have to look forward to in the future with you.
The fourth step in video conferencing is to train your employees on how to maximize the use of the technology, not the products that are used for it. Similar to a cell phone, not many people care about how it works, just the fact that it does work. Therefore, training your staff on how to use your video conferencing system should focus more on why to use it, not how it works. This will generate more interest and subsequently more proper and experienced usage.
Finally, you will want to track your progress and increase or decrease usage and other capacities as needed. More companies are utilizing this technology, and it is only going to improve over time. By indulging your company in the video conferencing technology world, you are going to be leaps and bounds ahead of your competition, but only if you take the time to teach, learn and use it to the best of your business's ability.
John Beamer is an avid technology analyst who is very involved in highlighting the best business voip phone systems that are available today. His peers also consider him a sip trunking and Video Conferencing expert, always giving his honest assessment of the technology.

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